1) Q: What are our product's main applications?
A: We can produce hydraulic vane pumps, hydraulic vane motors and reducers, hydraulic valves and related accessories. The products are mainly used in hydraulic spare parts and repairs, construction machinery, brand pump and motor replacement, hydraulic systems.
2) Q: What are the advantages compared with other hydraulic vane pumps on the market?
A: Our main advantage is high cost performance. While maintaining the same function, quality, stability and precision, the price is better than other brands on the market. With our own R&D and production team, we can even customize hydraulic products for customers.
3) Q: What are the payment terms?
A: Full order: 50% deposit, the remaining 50% paid before shipment. Small order or sample order 100% prepaid.
4) Q: What should I do if I need to place an order?
A: We provide online order support services, you can place orders on online e-commerce platforms, we also support offline bulk order services and the price is better. Support a variety of payment methods, including: we accept T/T (bank transfer), Western Union, Paypal, Alipay, WeChat payment, and even credit card support is also supported.
5) Q: Can I put my own brand on my pump?
A: Yes, all products can be marked with your brand and code.
6) Q: Do you test all goods before shipping?
A: Yes, we will do 100% test before shipping.
7) Q: How long is the lead time?
A: If there is a model in stock, it will take 1-2 days. If it is not in stock, it will take 5-7 days. The specific time depends on the order quantity.
8) Q: Do you provide samples? Is it free or do you need to pay extra?
A: We are willing to provide samples first to test the quality, but due to the high value of the product, the sample fee is not free. But the sample fee can be refunded for bulk orders.
9) Q: How long is the product quality guarantee period?
A: We provide 12 months quality guarantee for all hydraulic pumps and motors.
10) Q: Can you ship the goods to our country?
A: You can choose international express DHL/UPS/FEDEX/EMS/ARAMEX as well as air and sea transportation to most countries.
11) Q: Where is our main international market?
A: Asia 15%, Southern Europe 20%, Eastern Europe 30%, South America 20%, Africa 15%.
12) Q: What is your R&D capability? Do you continue to launch innovative hydraulic products?
A: We have a complete technical team and production team. While improving the hydraulic pumps on the market, we are constantly exploring new products. We can also accept the customization of hydraulic pumps. We can provide solutions and suggestions for any needs you have.
13) Q: Do your products comply with international standards such as ISO or CE?
A: Yes, our products are strictly produced according to standard production processes and testing processes, and the products have passed CE certification.
14) Q: Is there a specific installation guide?
A: We have a complete after-sales service process and team. If you encounter any problems in the process of ordering or using our hydraulic pumps, you can give us feedback at any time. We have a professional team to answer you.
15) Q: How do you keep our business in a long-term and good cooperative relationship?
A: We will protect the interests of our customers with excellent quality and competitive prices.
16) Q: Are there any dealers or service centers in our location?
A: We have distributors in some countries where we have a high market share. We are also looking for suitable distributors in countries where markets are yet to be developed. However, our products are sold worldwide, so we can provide you with services no matter which country you are in.